Terms and Conditions

These terms and conditions ("site terms") govern your access to and use of the Slotomo Casino website, player account, games, promotions, and related services. By registering an account, accessing the platform, or using any part of the service, you agree to be bound by the rules and expectations set out on this page.

Please take the time to read through these conditions carefully. They are written to be clear and straightforward, not to confuse or intimidate. The goal is simply to make sure that everyone using the platform understands what is expected, what is permitted, and how the service works in practice.

Continued use of the website means you accept these terms as they stand at the time of your visit. If you do not agree with any part of them, you should not use the platform.

Who Can Use Slotomo Casino

Slotomo Casino is intended for adults only. You must be at least 18 years of age to register an account and use the service. In some locations, the minimum legal age for participation in sweepstakes or gambling-style activities may be higher, and it is your responsibility to know and follow the laws that apply where you are located.

It is also your responsibility to confirm that accessing and using this type of platform is lawful in your state or jurisdiction before you register or play. The platform is currently available in 39 United States states. Access may be restricted or unavailable in certain locations, and Slotomo Casino reserves the right to limit or refuse service based on geographic restrictions at any time.

The platform is not intended for use by anyone who is prohibited from participating by applicable law, or by anyone who has previously been excluded or banned from the service.

Creating Your Account

When you register an account with Slotomo Casino, you agree to provide accurate, complete, and current information. Your account must be registered in your own name, and the details you submit must reflect your real identity.

Each player is permitted to hold only one account. Creating duplicate or additional accounts is not permitted and may result in the cancellation of any bonuses or winnings associated with those accounts, as well as suspension or closure of the accounts involved.

You are responsible for keeping your registration details up to date. If your information changes, you should update your account accordingly. Providing false or misleading information at any stage may result in account restrictions or closure.

Identity Verification and Account Checks

Slotomo Casino may request documentation or information from you at any point to verify your identity, age, address, payment method ownership, or other relevant account details. This is a standard part of responsible platform operation and helps protect both players and the service.

Verification documents may include government-issued identification, proof of address, or confirmation of payment method ownership. You agree to cooperate with any reasonable request of this kind in a timely manner.

Failure to provide satisfactory verification when requested may result in delays to account access, transaction processing, or the withholding of rewards until the matter is resolved.

Your Responsibility as an Account Holder

Your account is personal to you. You are responsible for keeping your login credentials confidential and for all activity that takes place through your account. If you believe your account has been accessed without your authorization, you should contact support immediately.

Accounts may not be shared with, transferred to, sold to, or used on behalf of another person under any circumstances. Using your account to act on behalf of a third party, or allowing someone else to operate your account, is a breach of these platform rules.

You are also responsible for ensuring that your device and connection are secure when accessing the platform.

Deposits, Coin Purchases, and Balances

Slotomo Casino operates as a sweepstakes platform using a dual-currency system. Gold Coins (GC) are used for free play and carry no cash value. Sweepstakes Coins (SC) may be redeemed for cash prizes at a fixed rate of 1 SC = $1, subject to the conditions outlined in the relevant promotion and redemption terms.

Purchases of Gold Coin packages are processed through supported payment methods, which currently include Visa and Mastercard. Availability of payment options may vary, and the platform does not guarantee that any specific payment method will be available at all times.

All purchases are subject to standard processing procedures. The casino reserves the right to carry out reasonable checks on transactions before they are completed or confirmed. Redemption of Sweepstakes Coins is subject to a minimum threshold of 100 SC and is processed via debit card. No fees apply to redemptions.

Slotomo Casino is not responsible for delays or failures caused by third-party payment processors or banking institutions.

Bonuses, Promotions, and Sweepstakes Offers

Slotomo Casino offers a range of promotions, including welcome packages, daily login rewards, missions, tournaments, and seasonal offers. All bonuses and promotional rewards are subject to their own specific terms, which may include eligibility requirements, playthrough conditions, time limits, game restrictions, and redemption rules.

Most Sweepstakes Coin rewards carry a 10x playthrough requirement before they become eligible for redemption. This means that if you receive 50 SC as a bonus, you must wager a total of 500 SC across eligible games before those coins can be redeemed. You should always review the terms attached to a specific promotion before participating.

A few important points apply across promotions generally:

• Bonuses are intended for genuine recreational play, not for systematic exploitation.
• The casino reserves the right to withdraw or modify any promotion, contest, or special offer at any time and without prior notice.
• Players may be excluded from specific promotions at the casino's discretion, including where misuse or abuse is suspected.

Bonus abuse - which includes creating multiple accounts to claim welcome offers more than once, exploiting free-play offers to gain an unfair advantage, or repeatedly purchasing and redeeming solely to maximize bonus value - may result in the cancellation of rewards and suspension of account access.

Game Access and Platform Availability

Slotomo Casino offers a library of over 525 slot titles from providers including Betsoft, NetEnt, Dragon Gaming, Big Time Gaming, NoLimit City, Relax Gaming, and others. Scratchcards and casual games are also available. Table games and live dealer games are not currently part of the platform.

While the casino aims to keep the platform accessible and its game library available, it cannot guarantee uninterrupted access at all times. Games, features, or services may be temporarily unavailable due to scheduled maintenance, software updates, technical issues, or decisions made by third-party game providers. Titles may also be added, removed, or modified at any time.

Access to specific games or features may also vary depending on your location, device, or account status.

Fair Play and What Is Not Permitted

The platform is provided for legitimate recreational use only. By using Slotomo Casino, you agree not to:

• Use the platform for any unlawful purpose
• Engage in fraud, collusion, chargeback abuse, or any form of bonus manipulation
• Provide false or misleading information at any point
• Attempt to manipulate games, systems, or promotional mechanics
• Use automated software, bots, scripts, or any unauthorized tools to interact with the platform
• Allow another person to use your account or act on your behalf
• Exploit technical errors or system vulnerabilities for personal gain

Any conduct that undermines the integrity of the platform, harms other users, or breaches these conditions may result in action being taken against your account.

When the Casino May Restrict or Close Your Account

Slotomo Casino reserves the right to limit, suspend, freeze, or permanently close an account where it has reasonable grounds to believe that these conditions have been breached, that verification requirements have not been met, or that the platform is being misused in any way.

This may include withholding bonuses, placing holds on pending transactions pending review, or refusing further service. Where action is taken, the casino will aim to handle the matter in a fair and proportionate way. Players who believe action has been taken in error are welcome to contact the support team to discuss the situation.

Errors, Malfunctions, and Technical Issues

From time to time, technical issues may arise. These can include display errors, incorrect balance readings, game malfunctions, interrupted sessions, or mistakes in bonus crediting. While the casino works to minimize disruptions, it cannot guarantee that the platform will always operate without error.

Where an obvious mistake has occurred - whether due to a system fault, a software error, or a human error - the casino reserves the right to correct that mistake and address any consequences in a reasonable and fair manner. Winnings or rewards that result from a clear technical malfunction may not be honored.

If you notice what appears to be an error in your account or during gameplay, please contact support as soon as possible.

Responsible Gaming

Slotomo Casino is a form of entertainment. Sweepstakes play should be approached with that in mind, not as a way to generate income or solve financial difficulties.

If you feel that your play is becoming a concern, responsible gaming tools or restrictions may be available to help you manage your activity. You are encouraged to make use of those tools where needed. If you have questions about the options available, reach out to the support team through the contact details below.

Intellectual Property

All content on the Slotomo Casino website - including its design, branding, text, graphics, software elements, and original materials - is owned by the operator or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any part of the site's content without prior written permission from the operator. Unauthorized use of site materials is not permitted.

Third-Party Services and Providers

Some elements of the Slotomo Casino platform - including games, payment processing tools, and technical infrastructure - are provided by or rely on third-party companies. These providers operate under their own terms and conditions, and their availability may affect the services accessible through the platform.

The casino is not responsible for the performance, availability, or conduct of third-party providers. Where a service disruption or limitation is caused by an external provider, the casino will aim to address the situation but cannot guarantee immediate resolution.

Limitation of Liability

Slotomo Casino is not liable for losses or damages resulting from circumstances outside its reasonable control. This includes, but is not limited to, technical interruptions, user error, unsupported devices, third-party service failures, force majeure events, or misuse of the platform.

The casino's liability in connection with your use of the service is limited to the extent permitted by applicable law. Nothing in these conditions is intended to exclude liability that cannot legally be excluded.

No Guarantees on Availability

The website, games, and services are provided on an "as is" and "as available" basis. The casino does not guarantee uninterrupted access, continuous availability, or error-free operation. Maintenance windows, technical issues, or decisions to modify or discontinue parts of the platform may affect what is accessible at any given time.

How These Terms May Change

Slotomo Casino may update these conditions from time to time. When changes are made, the revised version will be published on this page and will take effect from the date it is posted, unless a different effective date is stated.

You are encouraged to check this page periodically so that you are aware of the current terms. Continued use of the platform after an update has been published means you accept the revised conditions.

Related Policies and Pages

These site terms work alongside other policies and pages that form part of the platform's overall framework. Depending on your activity, you may also want to review the Privacy Policy, Responsible Gaming page, Bonus Terms, AML and KYC policy, and Cookie Policy, all of which may be accessible through the website.

Getting in Touch

If you have questions about these terms or about how the platform operates, the Slotomo Casino support team is available to help. You can reach the team through the live chat function on the website or by email at support@slotomocasino.com.

The team is there to assist with account questions, technical issues, bonus queries, and anything else connected with your use of the service.

These conditions exist to set clear, fair expectations for everyone who uses Slotomo Casino. They are not intended to be obstacles - they are meant to make sure the platform works well for all players and that the service is used in the way it is designed to be used. By continuing to access and use the website, you confirm that you have read and accepted these terms as currently published.